@inproceedings{wang-etal-2025-towards, title = "Towards Reliable Agents: Benchmarking Customized {LLM}-Based Retrieval-Augmented Generation Frameworks with Deployment Validation", author = "Wang, Kevin Shukang and Harjono, Karel Joshua and Lawrence, Ramon", editor = "Chen, Weizhu and Yang, Yi and Kachuee, Mohammad and Fu, Xue-Yong", booktitle = "Proceedings of the 2025 Conference of the Nations of the Americas Chapter of the Association for Computational Linguistics: Human Language Technologies (Volume 3: Industry Track)", month = apr, year = "2025", address = "Albuquerque, New Mexico", publisher = "Association for Computational Linguistics", url = "https://preview.aclanthology.org/Ingest-2025-COMPUTEL/2025.naacl-industry.53/", pages = "655--661", ISBN = "979-8-89176-194-0" }