@inproceedings{smith-1997-performance,
    title = "Performance Measures for the Next Generation of Spoken Natural Language Dialog Systems",
    author = "Smith, Ronnie W.",
    booktitle = "Interactive Spoken Dialog Systems: Bringing Speech and {NLP} Together in Real Applications",
    year = "1997",
    url = "https://preview.aclanthology.org/Add-Cong-Liu-Florida-Atlantic-University-author-id/W97-0607/"
}