@inproceedings{flycht-eriksson-jonsson-2003-empirical,
    title = "Some empirical findings on dialogue management and domain ontologies in dialogue systems - Implications from an evaluation of {B}ird{Q}uest",
    author = {Flycht-Eriksson, Annika  and
      J{\"o}nsson, Arne},
    booktitle = "Proceedings of the Fourth {SIG}dial Workshop of Discourse and Dialogue",
    year = "2003",
    url = "https://preview.aclanthology.org/Add-Cong-Liu-Florida-Atlantic-University-author-id/W03-2113/",
    pages = "158--167"
}