@inproceedings{hernandez-caralt-etal-2025-stupid,
    title = "{\textquotedblleft}Stupid robot, {I} want to speak to a human!{\textquotedblright} User Frustration Detection in Task-Oriented Dialog Systems",
    author = "Hernandez Caralt, Mireia  and
      Sekulic, Ivan  and
      Carevic, Filip  and
      Khau, Nghia  and
      Popa, Diana Nicoleta  and
      Guedes, Bruna  and
      Guimaraes, Victor  and
      Yang, Zeyu  and
      Manso, Andre  and
      Reddy, Meghana  and
      Rosso, Paolo  and
      Mathis, Roland",
    editor = "Rambow, Owen  and
      Wanner, Leo  and
      Apidianaki, Marianna  and
      Al-Khalifa, Hend  and
      Eugenio, Barbara Di  and
      Schockaert, Steven  and
      Darwish, Kareem  and
      Agarwal, Apoorv",
    booktitle = "Proceedings of the 31st International Conference on Computational Linguistics: Industry Track",
    month = jan,
    year = "2025",
    address = "Abu Dhabi, UAE",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/Add-Cong-Liu-Florida-Atlantic-University-author-id/2025.coling-industry.23/",
    pages = "276--285"
}