@inproceedings{jin-etal-2021-assistance,
    title = "Can {I} Be of Further Assistance? Using Unstructured Knowledge Access to Improve Task-oriented Conversational Modeling",
    author = "Jin, Di  and
      Kim, Seokhwan  and
      Hakkani-Tur, Dilek",
    editor = "Feng, Song  and
      Reddy, Siva  and
      Alikhani, Malihe  and
      He, He  and
      Ji, Yangfeng  and
      Iyyer, Mohit  and
      Yu, Zhou",
    booktitle = "Proceedings of the 1st Workshop on Document-grounded Dialogue and Conversational Question Answering (DialDoc 2021)",
    month = aug,
    year = "2021",
    address = "Online",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/Add-Cong-Liu-Florida-Atlantic-University-author-id/2021.dialdoc-1.16/",
    doi = "10.18653/v1/2021.dialdoc-1.16",
    pages = "119--127"
}