@inproceedings{demasi-etal-2020-multi,
    title = "A Multi-Persona Chatbot for Hotline Counselor Training",
    author = "Demasi, Orianna  and
      Li, Yu  and
      Yu, Zhou",
    editor = "Cohn, Trevor  and
      He, Yulan  and
      Liu, Yang",
    booktitle = "Findings of the Association for Computational Linguistics: EMNLP 2020",
    month = nov,
    year = "2020",
    address = "Online",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/Add-Cong-Liu-Florida-Atlantic-University-author-id/2020.findings-emnlp.324/",
    doi = "10.18653/v1/2020.findings-emnlp.324",
    pages = "3623--3636"
}